At Lamaé Studios, we strive to provide a seamless and efficient shipping experience for our customers. Here's a breakdown of our shipping policy:
-
Processing Time:
- Orders are processed within 1-2 business days after payment confirmation.
-
Shipping Methods:
- We offer standard and expedited shipping options to cater to your preferences.
- Shipping rates and estimated delivery times will be calculated at checkout.
-
Order Tracking:
- Once your order has been shipped, a confirmation email with tracking information will be sent to you, allowing you to monitor the delivery status.
-
International Shipping:
-
We currently offer international shipping to select countries.
- International shipping rates and delivery times vary based on the destination.
-
Additional Details:
The specified delivery times may vary depending on factors such as the time of year, holiday seasons, weekends, and during Ramadan.
Lamaé Studios holds no responsibility for lost packages in cases where customers have supplied an incorrect address. Ensuring the accuracy of the shipping/delivery address is the customer's responsibility. Regrettably, Lamaé Studios cannot provide reimbursement for packages delivered to an incorrect address.
Please be aware that customs policies differ from country to country. Any applicable fees, taxes, and duties are the sole responsibility of the customer.